Terms of Service

By accessing the Click2Solution website or using our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

These Terms apply to visitors, prospective customers and clients using or engaging Click2Solution for digital services.

Click2Solution provides digital technology and development services, which may include:

• Website design and development
• E-commerce development
• Custom software and web application development
• Mobile application development
• Business automation solutions
• SEO and digital marketing services
• Website, application and software maintenance
• Hosting, deployment and technical support where agreed

The exact services provided to a client will depend on the agreed proposal, quotation, statement of work or other project documentation.

Each project is developed according to the requirements and scope agreed between Click2Solution and the client.

Changes to requirements after project approval may affect the project's cost, timeline or deliverables. Additional work may require a revised quotation or separate agreement.

The client is responsible for providing accurate requirements, content, credentials, business information and other materials reasonably required to complete the project.

Project pricing is based on the scope and requirements communicated to the client. Prices displayed on our website are generally starting prices unless specifically stated otherwise.

Payment schedules and milestones will be communicated in the applicable quotation or project agreement.

Domain registration, hosting, payment gateway charges, premium software, third-party APIs, advertising budgets and other external services may involve additional charges unless specifically included in the agreed project scope.

Applicable taxes, including GST where applicable, may be charged in accordance with the applicable invoice and legal requirements.

Clients are expected to provide the information and cooperation reasonably required to complete their project.

• Provide accurate and timely content, requirements and feedback.
• Provide access to relevant hosting, domains, APIs or third-party services where required.
• Review and approve project deliverables within a reasonable timeframe.
• Ensure that supplied content, images, documents, software and other materials can legally be used.

Delays in receiving required information, approvals or access may affect the project timeline.

Ownership and licensing of project-specific deliverables will be determined by the applicable project agreement and payment terms.

Unless otherwise agreed, Click2Solution retains ownership of its pre-existing frameworks, reusable components, development methods, libraries, tools and other materials that were not created exclusively for the client.

Third-party software, open-source packages, APIs, fonts, images and other external materials remain subject to their respective licenses and terms.

Projects may depend on third-party services such as hosting providers, payment gateways, maps, email providers, analytics platforms, app stores, cloud services and external APIs.

Click2Solution does not control the availability, pricing, policies or performance of third-party services. Changes or outages caused by third-party providers may affect a project or service.

Third-party charges are the responsibility of the client unless they are explicitly included in the agreed project scope.

Maintenance and support services are provided when included in the selected plan or separately agreed with the client.

Maintenance may include activities such as security updates, technical fixes, performance monitoring, content changes and other agreed support tasks.

New features, major redesigns, substantial changes or new integrations may be treated as separate development work.

We take reasonable measures to protect systems and information handled as part of our services. However, no website, application, hosting environment or internet transmission can be guaranteed to be completely secure.

Clients are responsible for maintaining appropriate access controls and protecting credentials provided to them or their users.

For information about how personal information is handled, please review our Privacy Policy.

We aim to provide reliable services, but we do not guarantee that the website or every service will always be available, uninterrupted or error-free.

Temporary interruptions may occur due to maintenance, hosting issues, network problems, security incidents, third-party services or circumstances outside our reasonable control.

To the extent permitted by applicable law, Click2Solution will not be liable for indirect, incidental, special, consequential or punitive losses arising from the use of our website or services.

This may include losses relating to business interruption, loss of profits, loss of data or reliance on third-party services, except where liability cannot legally be excluded.

Any project-specific limitations or warranties will be governed by the applicable written agreement.

Either party may terminate a project or service according to the terms of the applicable project agreement.

Click2Solution may suspend or terminate access to website features or services where there is a material breach of these Terms, unlawful use, non-payment or other circumstances that reasonably require suspension.

Amounts already due for completed work or agreed services remain payable after termination.

We may update these Terms of Service from time to time to reflect changes to our services, business practices or applicable requirements.

Updated terms will be published on this page. Your continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

If you have questions about these Terms of Service, please contact Click2Solution.